bad33's Privacy Policy

Welcome to the bad33 platform. This Privacy Policy ("Policy") explains how bad33 ("we", "our") collects your personal information, the purposes for which that information is used, who it may be shared with, and what steps we take to protect your data. Please read this Policy carefully before using bad33's website and services.

By using this platform, you are considered to have given your consent to the terms of this Privacy Policy. If you do not agree with any of the terms, please refrain from using the service.

1 Scope of Information Collection

bad33 may collect two types of information from its users — (a) information you provide directly yourself, and (b) information collected automatically while you use the platform.

1.1 Information You Provide

During account registration and use of the service, you may provide the following information:

• Full name and date of birth
• Valid email address and mobile number
• Bangladeshi national ID or passport details (for identity verification)
• Financial information — bKash, Nagad, Rocket, Upay or bank account details (for processing transactions)
• Your messages and attachments when contacting customer support

1.2 Automatically Collected Information

While you browse our platform, the following information may be collected automatically:

• IP address and device identifier
• Browser type, operating system and screen resolution
• Information obtained from cookies and similar tracking technologies
• Page visits, session duration and navigation patterns
• Game history and betting activity

2 Purposes of Using Information

bad33 uses collected information for the following legitimate purposes:

• Account management and verification: Completing the registration process, confirming identity, and keeping accounts secure.
• Processing financial transactions: Executing deposit and withdrawal requests and preventing fraudulent activity.
• Providing customer support: Resolving your questions, complaints, and support requests in a timely manner.
• Platform improvement: Analysing user experience to improve the quality of the service.
• Ensuring security: Detecting and preventing unauthorised access, fraud, and other harmful activity.
• Meeting legal obligations: Complying with applicable laws and regulations.
• Relevant communications: Keeping you informed about changes to your account, transactions, or services.

3 Sharing and Disclosure of Information

bad33 does not sell your personal information to third parties or disclose it without justification. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

We use trusted third-party services to carry out specific functions such as payment processing, technical support, and identity verification. These service providers receive only the information necessary to perform the assigned task and operate under strict confidentiality agreements.

3.2 Legal Requirements

bad33 may be required to disclose information in response to a court order, a lawful request from a law enforcement agency, or a demand under applicable law. In such cases, only the minimum necessary information will be disclosed.

3.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the successor entity. In that case, the terms of this Policy will continue to apply in the same manner.

4 Cookies and Tracking Technologies

bad33 uses cookies and similar technologies to keep the website running smoothly. Cookies are small text files stored on your device that help the platform remember your preferences and improve the service.

4.1 Types of Cookies

• Essential cookies: Necessary for maintaining login sessions and ensuring security.
• Functional cookies: Store your language preferences and user-specific settings.
• Analytical cookies: Help improve the service by analysing how the platform is used.

You can control or disable cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.

5 Data Retention Period

bad33 retains your personal information only for as long as necessary to provide the service and meet legal obligations. Even after an account is closed, certain information may be retained for a defined period as required by applicable law.

Financial transaction records, identity verification documents, and account activity history are generally kept for at least five years from the date of account closure, which may vary depending on legal requirements.

6 Data Security Measures

To ensure the security of your information, bad33 adopts industry-standard technical and organisational measures:

• SSL encryption: All data flowing between the website and servers is encrypted using TLS/SSL technology.
• Access controls: Only authorised staff may access personal information for specific and necessary purposes.
• Regular security reviews: Regular system audits are conducted to identify potential vulnerabilities.
• Data minimisation: Only information essential to operating the service is collected.
• Staff training: Employees receive regular training on data protection.

7 Your Rights

As a bad33 user, you have the following rights regarding your personal information:

7.1 Right to Access

You may request at any time to know what information we hold about you. bad33 will provide this information within a reasonable timeframe.

7.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Most information can be updated directly from your account settings.

7.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations or ongoing investigations, it may not be possible to delete all information immediately.

7.4 Right to Object to Processing

You may object at any time to the use of your information for marketing communications. Upon receiving such a request, bad33 will take the necessary steps as quickly as possible.

8 International Data Transfers

bad33's servers and service providers may be located in various countries. If your information is transferred outside Bangladesh, we will ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent mechanisms. In all cases, the protection of your information will be maintained in accordance with the standards set out in this Policy.

9 Third-Party Links and Services

The bad33 platform may contain content from game providers such as PG Soft, Pragmatic Play, JILI, Evolution Gaming, Spribe, and other software suppliers. These third-party providers have their own privacy policies and bad33 is not responsible for their data practices. We encourage you to review the privacy policy of the relevant provider.

10 Privacy of Minors

bad33 services are intended only for individuals aged 21 or above. We do not knowingly collect any information from minors. If we have reason to believe that a user is a minor, we will suspend their account immediately and delete any collected information as quickly as possible.

If you believe a minor has registered on our platform, please contact us.

11 Policy Changes and Updates

bad33 may update this Privacy Policy from time to time. For significant changes, we will notify you by one or more of the following methods:

• By displaying a notice on the platform
• By sending a message to your registered email
• By updating the "Last updated" date at the top of this page

If you continue to use the platform after changes are made, you will be considered to have consented to the updated policy. We will endeavour to give at least 30 days' advance notice before significant changes to the policy take effect.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your information, please contact bad33:

This Privacy Policy should be read together with bad33's overall Terms and Conditions and Responsible Gaming policy.